We have a variety of resources
available for viewing and download.
with providers and advocates from across the community, the GLBT
Health Access Project developed the Community
Standards of Practice for Provision of Quality Health Care Services
for Gay, Lesbian, Bisexual, and Transgender Clients. The
Community Standards provide a set of core principles and quality
indicators that cover administrative practices and service delivery
components including personnel policies, clients' rights, intake
and assessment procedures, confidentiality, and community outreach
and involvement. Using these Standards, agencies can assess
their existing practices to identify and address potential barriers
to care for GLBT clients.
the importance of research, evaluation, and assessment as tools
to help better inform policy, programming, and resource allocation.
Since our inception we have been committed to collaborating with
others to conduct research, and we anticipate that this need will
only increase over time. You can access much of that work
experience has shown us that resources are often one of the things
agencies thirst for the most. Often people want to show their
support, and request materials to use in waiting rooms, offices,
and other workplace settings. We have created high quality
materials to fill this need, and provide them free of charge to
Massachusetts agencies and individuals who request them. We
also gladly ship them out of state, adding nominal charges to cover
shipping and handling. The posters and stickers we have created
are available here for viewing and
We recognize that it takes
collaboration and teamwork to truly have an impact. There
are a number of programs out there that are working to ensure that
all people, regardless of sexual orientation or gender identity,
are treated with respect. Here
are a few that we have selected.